Cant access owncloud via internet

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truman47
Newbie
Posts: 2
Joined: Wed May 18, 2016 11:55 pm
ownCloud version: 8.1.1

Cant access owncloud via internet

Postby truman47 » Thu May 19, 2016 1:36 am

Hello,

I have installed owncloud 8.1.1 on a raspberry Pi 2 running raspbian by following this guide here. https://pimylifeup.com/raspberry-pi-owncloud/

I can access owncloud via my local LAN but not via the internet. I have a static Ip address and opened the ports 80 and 443 on my router.

Not really sure how to trouble shoot this so looking for some advice on what to do here.

RealRancor
ownCloud master
Posts: 17381
Joined: Sat May 26, 2012 3:00 pm
ownCloud version: 9.0.2
Webserver: nginx
Database: MySQL
OS: Linux
PHP version: 7.0.x

Re: Cant access owncloud via internet

Postby RealRancor » Thu May 19, 2016 6:13 am

Hi,

as this is nothing oC specific (oC is just an application served by your webserver) good starting point are pages like:

http://portforward.com/

giving you information about port forwarding and how to debug such stuff. Network knowledge and network debugging skills might also help.

Furthermore "Cant access owncloud via internet" is quite unspecific.

Not related to the issue but an additional hint: oC 8.1.1 is outdated. Please install one of the current versions.
*gone*

truman47
Newbie
Posts: 2
Joined: Wed May 18, 2016 11:55 pm
ownCloud version: 8.1.1

Re: Cant access owncloud via internet

Postby truman47 » Thu May 19, 2016 1:25 pm

Well I managed to get it working except...I cant get the IOS apps to work, on both my iphone and ipad I get a server not found error. But I can connect from these devices in a browser whilst connected to cellular.

i noticed that a comment on the appstore says since the recent update this is a problem.

RealRancor
ownCloud master
Posts: 17381
Joined: Sat May 26, 2012 3:00 pm
ownCloud version: 9.0.2
Webserver: nginx
Database: MySQL
OS: Linux
PHP version: 7.0.x

Re: Cant access owncloud via internet

Postby RealRancor » Thu May 19, 2016 1:48 pm

Ah, quite better. Thats why i have told you:

RealRancor wrote:Furthermore "Cant access owncloud via internet" is quite unspecific.


There is currently a bugreport (unfurtunately closed) which describes the same issue if a config.php key is wrongly configured:

https://github.com/owncloud/core/issues/24714
*gone*


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