downloading large folder fails

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pt254
Newbie
Posts: 6
Joined: Thu Feb 12, 2015 2:03 pm
ownCloud version: 8.0.0
Webserver: Apache
Database: MySQL
OS: Linux
PHP version: 5.5.9+dfsg-1ubuntu4.

downloading large folder fails

Postby pt254 » Sun May 22, 2016 6:33 pm

Steps to reproduce
1. Share folder by link
2. Open link and click the download button in the top right corner

Expected behaviour
The whole folder should be downloaded

Actual behaviour
After about 800MB the download stops

Server configuration
Operating system: Ubuntu 14.04
Web server: Apache Apache/2.4.7 (Ubuntu)
Database: mysql Ver 14.14 Distrib 5.5.49, for debian-linux-gnu (x86_64) using readline 6.3
PHP version:PHP 5.5.9-1ubuntu4.16
ownCloud version (see ownCloud admin page): 8.2.2
Updated from an older ownCloud or fresh install: updated from other 8.* version
ownCloud log (data/owncloud.log): none (cleared it, then redid the steps - no entries)

Special configuration (external storage, external authentication, reverse proxy, server-side-encryption):
none

RealRancor
ownCloud master
Posts: 17381
Joined: Sat May 26, 2012 3:00 pm
ownCloud version: 9.0.2
Webserver: nginx
Database: MySQL
OS: Linux
PHP version: 7.0.x

Re: downloading large folder fails

Postby RealRancor » Sun May 22, 2016 9:16 pm

Hi,

please update to at least oC 8.2.5. Also have a look at this resources:

viewtopic.php?f=17&t=7733
https://doc.owncloud.org/server/8.2/adm ... ation.html

which shows a lot of config options like timeouts which could cause the download to stop.
*gone*


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