Support Forum - Read this before posting

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The forums were migrated over to which is based on the forum software Discourse. The forums here is put into read-only mode starting from today.

More background information about this move and the reasoning behind it is available in this blogpost: ... d-central/
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Joined: Mon Jan 30, 2012 9:32 pm

Support Forum - Read this before posting

Postby snapr » Mon Jan 30, 2012 11:37 pm

Read before posting

You can solve most of the problems all by yourself. Before you post, please make sure that...

To ease the process of helping, please include a few details of your OwnCloud setup. Avoid giving only short descriptions "... doesn't work", provide more detailed error descriptions and how you can reproduce this error.
Please, DO NOT post any URLs, usernames or passwords in the forums.

  • Environment (RootServer/VServer/SharedHosting/HomeServer/...)
  • Server (Apache/nginx/lighthttpd)
  • Database (Sqlite/mysql/...)
  • Client (Firefox/Chrome/InternetExplorer/Finder/...)
  • Versions of OwnCloud and PHP
  • Logfiles often contain additional information about an error: viewtopic.php?f=17&t=7330

You can copy&paste the following text:

For versions before OC8 (for OC8+ additional information is available on the admin page): We also have a small tool (php script) that will find the most common errors: OwnCloud Tools
as well as an addition to the dependency check app.
Last edited by tflidd on Fri Nov 20, 2015 7:07 pm, edited 9 times in total.
Reason: Added link to logfiles.
I am currently not active on these forums.

Best regards

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